Frequently Asked Questions
We’ve compiled the following FAQs in an effort to better assist you during this time.
||How do I know what books I will need for summer or fall classes? |
||How do I order books for Summer or Fall Semester?|
||I have books to return from my Spring Semester classes. What do I do?|
You can ship your rentals back to our bookstore with a free FedEx return label. You should have received an email with a link to generate your free return shipping label and packing slip. If you did not receive an email, follow these steps to create your return label:
Visit the bookstore website and select the “sign-in” drop-down (top right corner).
- Enter the email address and password you used when you rented your textbooks.
Once signed in, click “Rentals” to view all of your rented textbooks.
Click the “Return by Mail” button to open a pop-up window.
In that window, select the textbooks you would like to return.
Once selected, follow the steps to generate and print your return label and packing slip.
- If you rented your textbooks in-person, an account was created using the email address you provided at the register.
- If you don’t know your password, click “Forgot Password” and a temporary password will be emailed to you.
||Because the campus is closed, I cannot bring in my rented textbooks. Will I get charged for the textbooks due to missing the due date? |
While the due date for rented books has not changed, the “non-return charge date” has been extended 15 days past your current return due date to allow time for your mailed book to reach the store. To avoid late charges, please have your book in transit by the due date.
||Can I just come to campus and return/pick up my textbooks?|
No. All campus bookstores are currently closed for the health and safety of the entire CGCC community.
||When will the bookstore reopen?|
We are working across the district and under the guidelines of the State of Arizona to ensure the health and safety of everyone. Please watch this space as well as our social media channels for updates.